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We make every effort to ensure all orders placed before 4pm are shipped same day, however there are instances here and there where we have to source fast selling items from our retail stores to make sure we can get your order to you. We generally allow 1-2 business days when an express order is sent from our online warehouse, however when we source items from our stores, you can expect to receive your order within 2-4 business days. For standard orders, please allow 2 additional days to these delivery times. Please note: Where an order is placed during a promotional period, there may be a delay on the date of dispatch due to the high volume of orders received
In some cases, depending on the location and fulfilment process of your order, our team may be able to update your address for you. Due to the speed at which our team processes orders, if we are unable to amend your address, please wait for your dispatch email and request a redirection with your chosen carrier. *Please note, not all changes can be made depending on what transit status your parcel is in.
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